I. General information

  1. This website privacy and cookies policy thetruckfamilia.com (further: „Policy”) is for informational purposes only, which means that it does not constitute a source of obligation for the users of the site and the Shop's Customersu (further: „Customer”).

  2. In case of doubts or contradictions between the Policy and the consents given by a person or the information provided by the Seller in the information clauses made available during the collection of Personal Data (e.g. under the registration form in the Store), regardless of the provisions of the Policy, always the basis for taking and determining the scope of actions by the Seller is the voluntarily given consents or the provisions of law, and the information to be followed by the Customer is the information provided to him/her under the mentioned information clauses.

  3. All words, phrases and acronyms appearing on this site and beginning with a capital letter (e.g. Seller, Store, Electronic Service) shall be understood in accordance with their definition in the Terms and Conditions of the Store available at: https://thetruckfamilia.com/gb/content/7-privacy-and-cookies-policy

II. Processing of personal data

  1. The Administrator of the Customer's Personal Data is MAWY MARCIN WYDRA (further: „Seller”), based at ul. Szkolna 12, 47-460 Chałupki, Polska, NIP PL6392015398, adres e-mail: info@thetruckfamilia.com, contact phone number: +48 889 650 958.

  2. Regarding the protection of personal data, the customer can contact at the e-mail address: info@thetruckfamilia.com.

  3. The Seller declares that it takes special care to protect the interests of data subjects, and in particular ensures that:

    1. processes Personal Data in accordance with the law, fairly and transparently to the Customer;

    2. collects Personal Data for specific, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;

    3. Personal Data is adequate, relevant and limited to what is necessary for the purposes for which it is processed;

    4. Personal Information is correct and updated as necessary;

    5. Keeps Personal Data in a form that allows identification of the Customer to whom it relates, for no longer than necessary for the purposes for which it is processed;

    6. Processes Personal Data in a manner that ensures adequate security, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by means of appropriate technical or organizational measures.

III. Purpose, basis, period and scope of processing of Personal Data

  1. Personal data may be processed by the Seller for the following purposes:

    1. To conclude and execute a Sales Agreement, a Service Agreement (e.g. Account) or agreements regarding participation in an affiliate program - for the duration of these agreements (e.g. until the Account is deleted) - the basis for processing here is the necessity to conclude the agreement;

    2. direct marketing of the Vendor's products and services - until the moment the Customer objects to the processing of data for this purpose - the basis of processing here is the realization of the legitimate interests of the administrator;

    3. To ensure the functioning of the Store in the most accessible way for the Customer - until the Customer deletes cookies from the browser or objects to the processing of data for this purpose - the basis of processing here is the realization of the legitimate interests of the administrator;

    4. return contact with the Customer - for the period necessary to answer the question or take these actions - the basis for processing here is the realization of the legitimate interests of the administrator or taking action at the request of the Customer aimed at concluding a contract, if any.;

    5. Fulfillment of the Seller's legal obligations (e.g., tax, accounting, regarding the handling of complaints) - for the duration of these obligations or for the period necessary to demonstrate compliance with these obligations to authorities authorized to control the Seller in this regard - the basis for processing here is a legal obligation incumbent on the administrator;

    6. Establish, defend and pursue claims - for the period after which claims (e.g., under contracts) become time-barred or for the duration of possible proceedings - the basis for processing here is a legal obligation incumbent on the controller.

  2. Provision of Personal Data is voluntary, but necessary for the conclusion and execution of the Sales Agreement or the Agreement for the Provision of Services in the Online Store, or for contacting the Customer back or taking action at his request to conclude a possible agreement.

IV.  Recipients of Personal Data

  1. Personal Data may be made available to external entities only within the limits of the law, for the purpose and to the extent necessary for the proper execution of the Sales Agreement or the Service Agreement.

  2. The Seller may entrust the processing of the Customer's Personal Data to third parties for the purpose of performing activities related to the operation of the Online Store, as well as for the purpose related to the investigation of claims or protection against claims related to the use of the Online Store. These entities may be:

    1. couriers - in the case of a Customer who uses a courier delivery method in the Online Store;

    2. Internet payment operators - in the case of a Customer who uses this method of payment in the Online Store;

    3. External consulting firms (including legal, audit, tax, marketing and accounting firms);

    4. external IT specialists;

    5. entities supporting the Seller in handling correspondence;

    6. entities cooperating with the Seller in the framework of sales services.

V. Customer's Rights as a Data Subject and Transfer of Data to Third Countries

  1. The customer has the right to:

    1. access to Personal Data (including, for example, receiving information on which Personal Data is processed),

    2. Request rectification and restriction of processing of Personal Data (e.g., if incorrect);

    3. Deletion of Personal Data (e.g., if it was processed unlawfully);

    4. transfer Personal Data that he or she has provided to the controller and that is processed by automated means, and the processing is based on consent or on the basis of a contract, e.g. to another controller;

    5. object to the processing of Personal Data based on the premise of necessity for the purposes of legitimate interests pursued by the controller or by a third party, including, in particular, processing for marketing purposes;

    6. lodge a complaint with the authority competent for the protection of personal data.

  2. The Customer's Personal Data is not transferred to the Seller's processing partners outside the European Economic Area (EEA).

VI. Cookies

  1. The Seller uses cookies (small text files, so called "cookies"), which are stored on the Customer's terminal device in order to facilitate the Customers' use of the Store.

  2. Cookies collect various types of information, which, as a rule, do not constitute Personal Data (they do not allow identification of the Customer). Some information, depending on its content and use, may be attributed to a specific person, e.g. by linking it to the data provided at the registration of the Account, and thus be considered Personal Data. The provisions regarding Personal Data (Section II - V above) shall apply accordingly to such information.

  3. Cookies enable, among other things:

    1. Maintaining the Customer's session after logging in, so there is no need for a separate login on each sub-page of the Store;

    2. remembering the information provided once, so that the customer does not have to complete the form anew each time;

    3. Adapting the Store to the customer's ways of using it and making it more accessible to the customer;

    4. keeping statistics of visitors to the Store.

  4. Information obtained through cookies includes, but is not limited to, the name of the Internet service provider, the Customer's IP address, and the country of origin from which the Customer connects to the Store.

  5. There are two main types of cookies used within the Online Store: "session" (session cookies) and "permanent" (persistent cookies). "Session" cookies are temporary files that are stored on the Customer's final device until the Customer logs out, leaves the website or shuts down the software (web browser). "Permanent" cookies are stored on the Client's end device for the time specified in the parameters of the cookies or until they are deleted by the Client.

  6. In many cases, the web browser allows cookies to be stored on the Customer's end device by default. The Customer may at any time remove cookies stored on his/her end device or block the possibility of their placement in the settings of his/her web browser (including on a cell phone or other device that allows access to the Internet).

  7. Detailed information on how to block/delete cookies is available in the "Help" section of the menu of the Internet browser used by the Client. For example, in Internet Explorer, cookies can be modified from: Tools -> Internet Options -> Privacy; in Mozilla Firefox browser: Tools -> Options -> Privacy; while in Google Chrome browser: Settings -> Show advanced settings -> Privacy -> Content settings -> Cookies. Access paths may vary depending on the browser version used.

  8. Cookies are not harmful to the Customer or his device. Restrictions on the use of cookies may affect some of the functionality available in the Store, enable or significantly impede the proper use of the Website, including the inability to maintain a login session, so the Seller recommends not disabling their use in browsers.

  9. Cookies used by the Seller are primarily used to optimize customer service when using the Store. However, the Seller cooperates with other companies for their marketing (advertising) activities and for the purposes of analyzing website statistics (including reports of demographic and interest data using the Google Analytics tool). For the purposes of this cooperation, the browser or other software installed on the Client's device, also stores cookies from entities conducting such marketing activities (so-called third-party cookies/cookies of third parties). The cookies used by these entities are intended to ensure that the Customer is presented with only those advertisements that correspond to her individual interests and needs. In the Seller's opinion, displaying personalized advertising is more attractive to the Customer than advertising that remains unrelated to the Customer's needs. This would not be possible without these files, as it is the companies cooperating with the Seller that provide advertising content on the websites visited by the Customer after leaving the Store.)

  10. The cookies referred to in paragraph 9 above may come from the following companies:

    1. Google LLC;

    For more information on the cookies of the mentioned entities, please refer to their privacy policies.

  11. The store uses the following types of cookies:

    1. indispensable - necessary for the proper display of website functions;

    2. functionalities - recording customer preferences;

    3. External - allowing to improve the operation of the Store based on the way Customers use it;

    4. third-parties (third parties) - allowing to present advertising content concerning the Seller on websites visited by the Customer after leaving the Store.

  12. The Seller reserves the right to change the Policy in the future - this may occur, among other things, for the following important reasons:

    1. changes in applicable regulations, in particular in the area of Personal Data protection, telecommunications law, electronic services and regulating consumer rights, affecting the rights and obligations of the Seller or the Customer;

    2. development of functionality or Electronic Services dictated by advances in Internet technology, including the use/implementation of new technological or technical solutions, affecting the scope of the Policy.

  13. The Seller will each time post within the Store information about changes to the Policy. With each change, the new version of the Policy will appear with a new date.

  14. This version of the Policy is effective as of 1/12/2020.